Privacy Policy
Learn how Charm City Haulers respects your privacy, handles your information responsibly, and keeps your data secure.
Effective Date: August 18, 2026
Charm City Haulers, LLC (“Charm City Haulers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect on www.charmcityhaulers.com, how we use it, and the choices you have. By using our website, you agree to the terms below.
Who We Are
Charm City Haulers, LLC
1012 N Eden St, Baltimore, MD 21205
Phone: (443) 680-9309
Email: info@charmcityhaulers.com
Information We Collect
We collect information in a few different ways.
Information you give us directly
When you request a quote, book a service, or contact us through a form on our site, we may collect your name, email address, phone number, city, and details about the job you need done.
Information collected automatically
Like most websites, we use cookies and similar tools to understand how visitors use our site. This can include your IP address, browser type, device type, pages viewed, and how you found us.
Information from third-party tools
We use services like Google Analytics and Google Tag Manager to measure site traffic and improve our marketing. We may also use tracking pixels from platforms like Meta (Facebook and Instagram) to understand ad performance. These tools may place cookies on your device. You can read more about how Google and Meta handle data in their own privacy policies.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule services
- Communicate with you about your booking or inquiry
- Improve our website and services
- Run and measure our advertising campaigns
- Meet legal and regulatory requirements
We do not sell your personal information to third parties.
Sharing Your Information
We do not share your information with outside companies except in these situations:
- With service providers who help us run our business, such as scheduling software, email providers, or analytics platforms
- With Google, Meta, or similar platforms for advertising and analytics purposes, in line with their own privacy terms
- If required by law, such as in response to a subpoena or court order
- If needed to protect the safety of our team, customers, or the public
Cookies
Our website uses cookies to help it run smoothly and to understand visitor behavior. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do.
Your Choices
You can ask us to:
- Tell you what information we have about you
- Correct information that is inaccurate
- Delete your information, where possible
To make any of these requests, email us at info@charmcityhaulers.com or call (443) 680-9309.
If you no longer want to receive marketing emails or texts from us, you can unsubscribe using the link in our emails or by contacting us directly.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect information from children.
Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Third-Party Links
Our site may link to other websites, such as our Google Business Profile or social media pages. We are not responsible for the privacy practices of those sites, so we encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us:
Charm City Haulers, LLC
1012 N Eden St, Baltimore, MD 21205
Phone: (443) 680-9309
Email: info@charmcityhaulers.com